The agreement between you and Lex

These terms govern your use of Lex. They are written to be readable. If something here is unclear, write to us before you sign up — we would rather answer the question than rely on the small print.

1. Parties and acceptance

These Terms of Service ("Terms") form a contract between you and Lex Technology ("Lex", "we", "us"). By creating an account, paying a subscription fee, or using Lex in any other way, you agree to these Terms. If you are signing up on behalf of a law firm or chambers, you confirm that you have authority to bind that firm to these Terms, and "you" means both you and the firm.

2. Your account

• You must be a legal practitioner, paralegal, or member of a law firm's staff to use Lex.
• You must give us accurate registration information and keep it up to date.
• You are responsible for everything done with your credentials. Do not share your password.
• One paid account belongs to one person. If others in your firm need access, add them as associates or staff under your firm — we offer per-seat billing for that.
• If you become aware of unauthorised access to your account, tell us immediately at hello@uselex.app.

3. Acceptable use

You agree not to:

• Use Lex to break the law, breach a court order, or facilitate professional misconduct.
• Upload material you have no right to use, including documents covered by another firm's privilege.
• Probe, scan, or attempt to circumvent the security of the platform or the systems of our sub-processors.
• Use Lex to send spam, malware, or unlawful communications.
• Use automated means (scrapers, bots, scripted clients) to access Lex outside of features we have published an interface for.
• Resell, sublicense, or share your access with people outside your firm.

We may suspend or terminate accounts that breach this section, with notice where reasonably practicable.

4. Your content

You retain ownership of every document, recording, transcript, draft, and message you put into Lex ("Your Content"). You grant us a limited licence to host, transmit, process, and display Your Content for the sole purpose of operating the service for you. We do not sell Your Content. We do not use it to train AI models. We do not access it ourselves except to:

• Operate, secure, and troubleshoot the service.
• Comply with a lawful order or to investigate a clear violation of these Terms.
• Act on a specific request from you (for example, a support ticket where you've shared a document).

Our handling of personal data inside Your Content is governed by the Privacy Policy.

5. AI-assisted features

• You are responsible for reviewing every AI output before relying on it, citing it, or delivering it to a client or court.
• AI providers can produce inaccurate, incomplete, or fabricated content ("hallucinations"). We work hard to reduce this through careful prompting, retrieval, and tool design, but we cannot guarantee it will never happen.
• AI outputs are not legal advice from us. Your use of them in your practice is your responsibility.
• We may rate-limit or temporarily disable AI features for any user whose usage threatens the service's stability or significantly exceeds typical professional use.

6. Fees and billing

• The current Lex subscription is ₦50,000 per lawyer, per month, billed monthly through Paystack. Pricing for additional seats and enterprise plans is shown in-product or quoted on request.
• Subscriptions renew automatically until cancelled.
• Fees are inclusive of applicable Nigerian VAT unless we state otherwise.
• If a payment fails, we will retry collection and notify you. Persistent failure may suspend your access until the balance is settled.
• We may change fees with at least thirty days' notice. Changes take effect at your next billing cycle. If you do not accept a fee change, you may cancel before it takes effect.

7. Trials, cancellation, and refunds

• If we offer you a free trial, you may use the full product during the trial period. We will tell you in advance when billing begins.
• You can cancel from within the app at any time. Cancellation stops the next renewal — it does not refund the current month already paid.
• We do not offer pro-rata refunds for partial months. We will issue a refund where we are required to by law, where we have charged you in error, or where, in our reasonable judgement, the circumstances warrant one.
• After cancellation you keep read-only access to your data for thirty days, after which it is deleted in line with the Privacy Policy. Export your data before that window expires.

8. Service availability

We aim for Lex to be available whenever you need it, and we monitor it accordingly. We do not guarantee uninterrupted service. The application depends on third-party providers (Supabase, AI vendors, payment processors, telephony partners) — outages there can affect Lex. Where a sub-processor failure prevents us from delivering a feature, we will work to restore it as quickly as we reasonably can.

9. Confidentiality

We treat the content of your matters, your firm's documents, and your communications with the Lex assistant as confidential. We will not disclose them to anyone outside the small group of named engineers who need access to operate the service, except on your instruction or under a lawful order. Section 6 of the Privacy Policy describes the sub-processors who handle this content under contract.

10. Intellectual property

• Lex (including the application, our brand, our visual identity, our prompts, and our underlying code) is owned by Lex Technology. We grant you a non-exclusive, non-transferable, revocable licence to use it for the duration of a paid subscription.
• Anything you upload remains yours. Anything Lex generates from your inputs (a draft, an analysis, a transcript) belongs to you to the same extent that the corresponding work product would normally belong to a lawyer who used another tool to produce it.
• If you give us feedback, we may use it to improve Lex without obligation to you.

11. Warranties and disclaimers

We provide Lex on an "as is" and "as available" basis. To the maximum extent permitted by law, we disclaim all implied warranties, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that Lex will be error-free, that it will meet your specific requirements, or that AI outputs will be accurate, complete, or current.

12. Limitation of liability

To the maximum extent permitted by law:

• Neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, goodwill, or anticipated savings.
• Our total aggregate liability to you under or in connection with these Terms in any twelve-month period is limited to the fees you paid us in that period.
• Nothing in these Terms limits liability that cannot lawfully be limited (for example, fraud, gross negligence, or death or personal injury caused by negligence).

13. Indemnity

You agree to indemnify and hold us harmless from claims arising out of (a) Your Content, where it infringes a third party's rights; (b) your use of Lex in breach of these Terms; or (c) your professional conduct as a legal practitioner. We will reciprocally defend you against third-party claims that Lex itself, used as documented, infringes that third party's intellectual property in Nigeria.

14. Term and termination

• These Terms start when you create an account and continue until terminated.
• You may terminate at any time by cancelling your subscription and closing your account.
• We may terminate with notice for material breach (including non-payment, misuse, or violation of section 3) or without notice where required by law or where continued service exposes us or other users to clear and immediate risk.
• On termination, sections 4 (your content), 9 (confidentiality), 10 (IP), 11–13 (warranties / liability / indemnity), 15 (governing law) survive.

15. Governing law and disputes

These Terms are governed by the laws of the Federal Republic of Nigeria. The courts of Lagos State have non-exclusive jurisdiction over disputes, save that nothing prevents either party from seeking urgent injunctive relief in any court of competent jurisdiction. Before filing a claim, please write to us — most disagreements are resolved by a conversation.

16. Changes to these Terms

If we change these Terms in a material way, we will notify active users by email or in-product banner at least thirty days before the change takes effect. Continued use after the effective date is acceptance of the new Terms. If you do not accept the change, you may cancel before it takes effect.

17. Contact

• General: hello@uselex.app
• Privacy: privacy@uselex.app
• Postal: Lex Technology — postal address available on request.